Here at Third Gen, we take shipping seriously. We try our best to ensure your order is sent out accurately and neatly. Your parts will be packaged with care to ensure they arrive safely to their destination.
Our Operating Hours are Monday-Friday 8am-4pm. If an order is placed on a Friday, it will most likely not go out until Monday.
We try to have all orders out in 1-2 business days. Hardware kits that need to be assembled and very large orders may take longer. Please keep in mind that we are an actual small business that is husband and wife owned and operated. This means we occasionally have to shut down for various reasons.
Domestic Orders: We use USPS, UPS and FedEx Express for parts orders and will ship using our discretion for the most efficient and cost-effective method. If you prefer one over the other, please make that request at the time you place your order, and we will try to accommodate your preference. Because of the amount of packages we ship, we do get special rates and may even upgrade your shipping method when possible.
UPS and FedEx Express shipments CAN NOT be shipped to a PO Box. Products such as Paint and Oil will have to be changed to UPS because they can not be shipped through the post office. Larger packages are usually shipped UPS (Only domestically, NOT Internationally) depending on location because we are located in a rural area and they have bigger vehicles for picking up. Very large/heavy items will be shipped Freight.
We do our best to keep your shipping costs to a minimum.
A correct physical address is important for deliveries. Any re-shipping costs incurred due to inaccurate addresses will be the responsibility of the buyer.
International Orders: Products such as paint and oil (liquids and flammables) can not go priority or air mail. If you purchase paint we will refund it. We use First Class and Priority mail as well as UPS. Typical transit time for First Class shipments could be anywhere from 1-8 weeks. Priority shipments arrive faster in usually 1-2 weeks depending on location and customs. Please be aware of your country’s customs laws and taxes for import. If you are an international customer or business making a large order or order many US products, it would be beneficial to look into a transport company such as OIA Global.
Freight Truck Shipping fees below are estimates only. Actual freight shipping charges will be applied when the order is shipped and invoiced. Items that require a freight truck cannot be included with flat rate shipping.
| Shipping Fee | Crating Fee (if applicable) | |
| Residential Address: | $350.00 | $75.00 |
| Commercial Address: | $350.00 | $75.00 |
Crating Fees (when applicable) are added to shipping charges.
